Privacy Policy
Your privacy is important to us
Introduction
Budget Genius LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Budget Genius application, website, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when using the Service, including:
- Account Information: Name, email address, password, company name, and job title
- Profile Information: Profile photo, phone number, and communication preferences
- Business Information: Company details, industry type, number of employees, and service areas
- Financial Data: Revenue targets, budget goals, and financial metrics you input
- Communications: Support requests, feedback, and correspondence with us
Information from Third-Party Integrations
When you connect third-party services, we may collect:
- QuickBooks: Financial transactions, invoices, customer data, and accounting records
- ServiceTitan: Job data, technician information, scheduling, and revenue data
- Jobber: Client information, job schedules, invoices, and payment data
- Housecall Pro: Service records, customer data, and booking information
- AccuLynx: Project data, lead information, and sales pipeline data
You can disconnect third-party integrations at any time through your account settings.
Automatically Collected Information
We automatically collect certain information when you use the Service:
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Usage Data: Pages viewed, features used, time spent, and interaction patterns
- Log Data: IP address, access times, and referring URLs
- Cookies: Session cookies, authentication tokens, and preference cookies
How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve the Service
- Account Management: To create and manage your account
- Personalization: To customize your experience and provide relevant features
- Analytics: To generate insights, reports, and budgeting recommendations
- Communication: To send service updates, security alerts, and support messages
- Marketing: To send promotional content (with your consent)
- Security: To detect, prevent, and address fraud and security issues
- Legal Compliance: To comply with legal obligations and enforce our terms
- AI Features: To power AI-driven insights and recommendations (data is not used to train external AI models)
How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, payment processing, email delivery). These providers are contractually obligated to protect your data.
- Third-Party Integrations: With services you choose to connect (e.g., QuickBooks), only as necessary to provide the integration functionality.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety.
- With Your Consent: For any other purpose with your explicit consent.
We do NOT sell your personal information to third parties for advertising or marketing purposes.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Role-based access controls and multi-factor authentication
- Secure Infrastructure: Hosted on secure cloud infrastructure with regular security audits
- API Security: OAuth 2.0 for third-party integrations with encrypted credential storage
- Monitoring: Continuous monitoring for unauthorized access and security threats
- Regular Updates: Prompt patching of security vulnerabilities
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:
- Active Accounts: Data is retained while your account is active
- Closed Accounts: Data is deleted or anonymized within 90 days of account closure
- Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes
- Backups: Backup copies may be retained for up to 30 days after deletion
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a portable copy of your data in a machine-readable format
- Opt-Out: Opt out of marketing communications at any time
- Withdraw Consent: Withdraw consent for data processing where applicable
- Restrict Processing: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@budgetgenius.app. We will respond to your request within 30 days.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: What personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To submit a CCPA request, please email privacy@budgetgenius.app with "CCPA Request" in the subject line.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities to ensure your information is protected.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Enable core functionality like authentication and security
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Understand how you use the Service to improve it
You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.
Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on the Service and updating the "Last Updated" date. For significant changes, we may also send you an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.
Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We currently do not respond to "Do Not Track" signals, but we do not track users across third-party websites.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Data Deletion Request
To request complete deletion of your data, you can:
- Delete your account through the Settings page in the application
- Email us at privacy@budgetgenius.app with the subject "Data Deletion Request"
We will process your deletion request within 30 days and confirm completion via email.